Frequently Asked Questions

Q1 Can I ride a cruise without making a reservation? (Can I ride any time I want?)
A Reservations are not required.
If you would like to buy a Funaben (bento box lunch), please reserve one by 12:00 PM the day before your cruise.
 
 
Q2 How can I get to the boarding platform?
A Please see the guide here.
 
Q3 Are cruises ever canceled?
A Cruises will be determined based on wave conditions on the day of each cruise. However, because cruises travel within the port, they are rarely canceled (but cruises may be canceled in the event of typhoons, etc.).

Even when it is possible to operate cruises, Miho Pier may not be able to dock ships because of waves.

Please inquire about cruise operating status. For details, call 054-352-9161.
 
Q4 Are there closed days?
A Normally there are not. Please inquire for details. Call 054-353-2222.
Q5 Can I bring my pet on board?
A Our rules only permit guide dogs and service dogs on board the vessel.
Q6 Are there discounts for disabled people?
A Please present a disabled person’s certificate at the counter.
Discounts are available for people with physical disabilities, intellectual disabilities, or mental illnesses. The disabled person carrying a certificate and one caregiver accompanying them are eligible for a discount of half off standard fares.
“Funaben Cruise” tickets are not eligible for discounts. We thank you for your understanding.
Group discounts cannot be combined with disability discounts.
See here for details.
Q7 Can wheelchair users board the vessel?
A There are some steps on the vessels, making it dangerous for wheelchair users traveling alone. For safety reasons, we cannot permit unaccompanied wheelchair users to board.
Q8 Can payments only be made in cash? Can I use a credit card instead?
A Payments can only be made in cash.
Q9 Is there a store on board the vessel?
A There is a store selling drinks and snacks on the second floor of the vessel.
Q1 Can I ride a cruise without making a reservation? (Can I ride any time I want?)
A Reservations are not accepted.
Please inquire for details. Call 054-352-9161.
 
Q2 How can I get to the boarding platform?
A

Please see the guide here.

 
Q3 Are cruises ever canceled?
A Cruises will be determined based on wave conditions on the day of each cruise. However, because cruises travel within the port, they are rarely canceled (but cruises may be canceled in the event of typhoons, etc.).
Please inquire about cruise operating status. For details, call 054-352-9161.
 
Q4 Are there closed days?
A Normally there are not. Please inquire for details. Call 054-352-9161.
Q5 Can I bring my pet on board?
A Small dogs may be taken on board if they are carried inside a pet cage.
Q6 Are there discounts for disabled people?
A Please present a disabled person’s certificate at the counter.
Discounts are available for people with physical disabilities, intellectual disabilities, or mental illnesses. The disabled person carrying a certificate and one caregiver accompanying them are eligible for a discount of half off standard fares.
See here for details.
Q7 Can wheelchair users board the vessel?
A The ship is wheelchair accessible. Please be sure to ask the nearest staff member for assistance before boarding and when disembarking.
Q8 Can I bring a bicycle on board?
A Please understand that although bicycles can be loaded as baggage on all sections, there is a limit on the number of bicycles that can be loaded at once (Capacity: 14 bicycles / varies depending on the number of passengers).
Q9 How can I rent a bicycle?
A We have prepared 10 mini velo bicyles at the ticket office near the Water Bus Hinode Platform.

Bicycle Type: Mini Velo (minimum rider height of 137 cm)
Rental Time: 9:15 AM – 6:00 PM (available year round)
Return Site: Rental bicycles can be returned at the sightseeing ship platform (rental site) or on the Water Bus itself.
*Bicycles rented at other facilities cannot be returned to these sites.
Fee: 500 yen per day
Reservations are on a first-come, first-served basis (reservations are not accepted).
Contact:054-352-9161 (sightseeing ship platform)
Q10 Can payments only be made in cash? Can I use a credit card instead?
A Cash is the only payment method for water buses and bicycle rentals.